CUSTOMER SUPPORT

Terms of Sale
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AOG Services

  • EASA FAA Repair Station # T5TR698J
  • Immediate Repair/Overhaul Service
  • EASA FAA PMA LRV Spares and Components
  • Four (4) Hour Response Time from Customer Support Warehouse
  • Available Experts To Answer Technical Questions
  • Available 24 Hours per day, 7 days per week
  • EASA Approval #EASA.145.5121


Repair Station Services

  • EASA FAA Repair Station # T5TR698J. Also provides services under FAR 121
  • Fault Isolate and Provide Firm Fixed Price Quote
  • Repair as Required
  • Overhaul to Zero Time
  • 5 - 30 Day Turnaround Times
  • Custom Design Support Programs
  • Maintenance Agreements
  • Modify / Upgrade to Latest Manufacturer's Specifications
  • Exchange Programs
  • Flight Hour Agreements
  • Product Support Engineer and Field Service
  • EASA Approval #EASA.145.5121


Contacts
Vice-President - Customer Support
 Ken Mercier
Spares
 Cindy Bessel
Repairs
 Mark Alton
 Pete DiStefano
 Linda Nielsen
 Eric Shaver
Technical Inquires
 Bill Lee
Customer Support 24x7
 315-451-3928
General Customer Support Inquires
 customer_support@tactair.com


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